Privacy Policy
Introduction
Welcome to Austin Sign Masters. Your privacy is critically important to us, and this Privacy Policy aims to outline the types of personal information we collect, use, and safeguard when you interact with our services.
Information We Collect
- Personal Data: Includes but is not limited to, your name, email address, phone number, and any other information that identifies you personally.
- Technical Data: Through tools like Google Analytics, Microsoft Clarity, Bing Search Console, HubSpot, Google Adwords, Facebook Ads, and our Inhouse Lead Management System, we collect technical data like your IP address, browsing history, device information, and more.
How We Use Your Information
- To Enhance Our Services: Analytics help us understand user behavior, optimize content, and improve user experiences.
- To Contact You: If you’ve opted-in for newsletters or promotions, we may send you emails concerning our services.
- To Serve Targeted Ads: We utilize the data to tailor advertisements to individual preferences.
Third-Party Services
We collaborate with third-party services for analytics, advertising, and customer relations management. We ensure these parties comply with data protection laws, but we are not liable for their privacy policies and practices.
Partner Companies
Austin Sign Masters works with a partner company / network of vetted fabrication, printing, and installation partners to complete certain projects. When your project involves a partner company, your contact details, project information, and any artwork or site information you provide may be shared with that partner company solely to complete your order. Our partners are required to handle your information responsibly and are not permitted to use it for their own independent marketing purposes.
Cookie Policy
We use cookies and other tracking technologies to collect data for analytics and to personalize your experience. You can disable cookies through your browser settings, but this may affect website functionality.
Data Security
We have in place physical, electronic, and procedural safeguards in compliance with applicable regulations to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access: You may request a copy of your personal data.
- Rectification: You have the right to correct any inaccurate personal data.
- Erasure: You can request the deletion of your personal data under specific circumstances.
- Restriction: You may request to restrict processing of your data.
Changes to This Policy
Austin Sign Masters reserves the right to modify this Privacy Policy. Any changes will be effective immediately upon posting, and we will update the ‘Last updated’ date at the top of this document.
Contact Us
For questions or concerns regarding this policy, please contact us at [email protected].
Legal Disclaimer
By using our services, you consent to our Privacy Policy. This policy should be reviewed periodically, and your continued use will be deemed as acceptance of updates.
Questions About This Privacy Policy
If anything in this Privacy Policy is unclear, or you'd like to exercise any of the rights described above, contact us directly and we'll respond as quickly as we can. For general background on how businesses collect and use personal data online, the Federal Trade Commission's consumer privacy guidance is a good independent reference. This page covers data collected through our website, quote forms, and phone or email correspondence with our team — not any third-party site you may have arrived from.
We update this policy occasionally as our tools and processes change — for example, when we add a new form field or switch to a different email or analytics provider. Continued use of the site after any such update means you accept the then-current version of this policy.